Our team understands the concern and uncertainty caused by the coronavirus (COVID-19). While this situation has not been easy for anyone, we remain committed to fulfilling our promise to serve you with “Unmatched Quality Through Traditional Service”.
We want to assure you that Drainiacs has been designated as a Critical Service and we are here to meet your plumbing needs.
Protecting the health and safety of our community, our clients, our employees and their families has and always will be our top priority. To deliver on this promise we are following all CDC guidelines and taking additional measures to minimize exposure and prevent unnecessary risk while serving you. Here are some of the changes we have implemented to keep you safe:
Enhanced Technician Protocol and Safety Measures:
As always, our Technicians will continue to use one-time-use disposable shoe covers, and gloves as well as masks when entering your home.
Technicians have been educated on proper cleaning practices which include cleaning all devices and equipment before and after every house call.
Our office staff and Technicians have transitioned to a remote work model to limit any risk of exposure.
If we keep our distance or do not shake your hand, we mean no offense. We just want to minimize the spread of germs to keep everyone healthy.
We do ask that if you begin exhibiting symptoms and have had service recently, please contact our office anytime at 562-543-3887.
Our top priority is your health and safety and we are doing everything we can to safely continue servicing our wonderful customers. We value your trust in our company now more than ever and we would like to thank you for your continued support.
Sincerely,
Your Friendly DCP Team at Drainiacs