Last Updated: March 2025
Daniel Cordova Plumbing Inc., DBA: Drainiacs provides in-home residential
plumbing services to homeowners in LA County and Orange County. This Privacy
Policy applies to information we collect from or about you, including when you
visit or use our website, and other online services that link to this Privacy Policy,
contact customer service, request a technician to visit your home or business, or
otherwise interact with us regarding our services.
Information You Provide to Us
We collect information you provide directly to us. For example, you share
information directly with us when you fill out a form, schedule an appointment,
request customer support, request a technician at your home or business,
process a credit card payment, apply for financing or otherwise communicate
with us.
When you access or use our Services or otherwise transact business with us via
our website TheDrainiacs.com, we automatically collect information about your
activities.
• Information Collected by Cookies and Similar Tracking
Technologies: We and our service providers use tracking technologies,
such as cookies, to collect information about you. Cookies are small data
files stored on your hard drive or in device memory that help us improve
our Services and your experience, see which areas and features of our
Services are popular, and count visits. Web beacons (also known as “pixel
tags” or “clear GIFs”) are electronic images that may be used in our
Services or emails and help deliver cookies, count visits, and understand
usage and campaign effectiveness.
How We Use Your Information
We primarily use the information we collect from and about you to deliver,
maintain, and improve the Services you request and customize your experience
with us. We also use the information we collect to process transactions and send
you related information, including confirmations, receipts, invoices, and
customer experience surveys;
• Send you technical notices, security alerts, and support and administrative
messages and to respond to your comments, questions, and to provide you
customer service;
• Communicate with you about services, and events offered by Daniel
Cordova Plumbing Inc. DBA: Drainiacs and provide news and information
we think will interest you.
• Monitor and analyze trends, usage, and activities in connection with our
website.
SHARING OF INFORMATION
• We do not sell your personal information; however, we may share
personal information in the following circumstances or as otherwise
described in this Privacy Policy:
• With vendors, service providers, and consultants that access personal
information in order to perform services for us, such as companies that
assist us with web hosting, payment processing, third-party financing,
fraud prevention, customer service, and marketing and advertising;
• With our lawyers and other professional advisors where necessary to
obtain advice or otherwise protect and manage our business interests.
• All consumer data will not be shared with third parties for marketing
purposes.
SECURITY
We are committed to protecting the security of your personal information. We
use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use or disclosure, including
implementation of such security measures as may be required by applicable law.
No information system, however, is completely secure, so we cannot guarantee
the absolute security of your personal information. Additionally, we are not
responsible for the security of information you transmit to the Company’s sites
over networks that we do not control.
YOUR CHOICES
Most web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove or reject browser cookies. Please
note that removing or rejecting cookies could affect the availability and
functionality of our website.
Communications Preferences
You may opt out of receiving text messages or promotional emails from Daniel
Cordova Plumbing Inc., DBA: Drainiacs by following the instructions in those
communications. If you opt out, we may still send you non-promotional emails,
such as those about your account or our ongoing business relations.
YOUR CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act or “CCPA” (California Civil Code Section
1798.100 et seq.) affords consumers residing in California certain rights with
respect to their personal information. If you are a California resident, this section
applies to you.
Your Consumer Rights
Certain rights with respect to your personal information may be available to you.
These may include:
• Right to Know: The right to request that we disclose information about
our collection and use of your personal information about you, including:
• Categories of personal information we collect;
• Categories of sources for the personal information we collect;
• Our business or commercial purpose for collecting personal
information;
• The categories of third parties with whom we share that personal
information; and
• The specific personal information we have collected about you.
• Right to Access and Portability: The right to confirm whether we are
processing personal information about you and to obtain a copy of such
personal information we have collected about you, and, where required by
law, obtain a copy of such personal information in a portable and, to the
extent technically feasible, readily usable format.
• Right to Delete: The right to request we delete personal information
provided to or obtained by us about you, subject to certain exceptions and
to the extent required by law.
• Right to Correct: The right to request we correct inaccuracies in personal
information, taking into account the nature and purposes of the processing
of personal information.
• Right to Limit Use and Disclosure of Sensitive Personal
Information: The right to request we limit our use and disclosure of
sensitive personal information to certain purposes permitted by law
and/or revoke consent to our processing of your sensitive personal
information.
• Right to Opt-Out: The right to opt-out of certain types of processing of
personal information, including:
• To opt-out of the ‘sale’ of personal information or sharing or use of
personal information for targeted advertising.
• To opt-out of any processing of personal information for purposes of
making decisions that produce legal or similarly significant effects.
You may make requests related to these rights by contacting us (562)543-
3887 or emailing [email protected].
Verifying Your Request
Only you, or a person that you authorize to act on your behalf, may make a
request related to your personal information. Your request must be verifiable
before we can fulfill such request.
Verifying your request will require you to provide sufficient information for us to
reasonably verify that you are the person about whom we collected personal
information or a person authorized to act on your behalf.
We will only use the personal information that you have provided in a verifiable
request in order to verify your request. As stated above, we cannot respond to
your request or provide you with personal information if we cannot verify your
identity or authority.
Please note that we may charge a reasonable fee or refuse to act on a request if
such request is excessive, repetitive or manifestly unfounded.
If we receive your request from an authorized agent, we may ask for evidence
that you have provided such agent with power of attorney or that the agent
otherwise has valid written authority to submit requests to exercise rights on
your behalf. If you are an authorized agent seeking to make a request, please
contact us.
LINKS TO OTHER WEBSITES
Our sites may contain links to third-party websites, products and services. We
have no liability or responsibility for those websites, products and services, their
policies, or their collection or other processing of your personal information. The
practices of those third parties with respect to information collected through
their websites, products or services is governed by their own privacy policies.
We encourage you to learn about the privacy policies of those third parties.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at
[email protected] or by phone at (562)543-3887.
SMS TERMS AND CONDITIONS
By opting in to receive SMS messages from Daniel Cordova Plumbing Inc., DBA:
Drainiacs, you agree to the following terms:
By providing your mobile number and opting in, you consent to receive recurring
SMS messages from Daniel Cordova Plumbing Inc., DBA: Drainiacs. These
messages may include appointment reminders, service updates, promotional
offers, exclusive discounts, company updates, and seasonal offers. Message
frequency may vary.
Standard message and data rates may apply. Daniel Cordova Plumbing Inc., DBA:
Drainiacs is not responsible for any charges incurred from SMS messages. Check
with your mobile carrier for details.
Opting Out
You may opt out any time by texting “STOP” to a message will opt-out and you
will no longer receive SMS messages or emailing us at
[email protected] with your opt-out request.
1. Data Collection & Privacy
When you opt-in, we may collect and store:
– Your phone number (required for SMS delivery)
– Your name and email (if provided during opt-in)
– Location data (if applicable for personalized services)
We use this information to send relevant SMS message, improve customer
service, and personalize offers. Your data is securely stored and protected
in accordance with industry standards. We retain SMS subscriber
information only as long as necessary to provide message services, and as
required by law. This information is not used for any purpose beyond the
intended SMS program.
2. Data Sharing
We do not sell, rent, or trade your personal information for marketing
purposes. However, we may share your data under the following
circumstances:
– Third-Party service providers: We may share your data with third-party
service providers to facilitate SMS delivery. These service providers are
contractually obligated to implement appropriate data security measures
to protect your data and are prohibited from using it for any other purpose
than to provide the requested services, or as required by law.
– Legal Authorities: We may share your data when required to by law.
3. Contact & Support
For questions or assistance regarding our SMS program, contact us at
[email protected] for support.